Virtual Urgent Care

At CommonSpirit Health, we support the mind, body, and spirit of our communities with access to care when and where you need it most.

We are pleased to offer convenient virtual urgent care for non-emergent issues online every day from:

Monday - Friday: 7am to 9pm MT / 8am to 10pm CT
Saturday & Sunday: 9am to 9pm MT / 10am to 10pm CT

You can view our holiday hours below.

Click the button below to sign into your account and join a virtual line for care with one of our providers.

Connect Me to Care

Virtual Urgent Care

At CommonSpirit Health, we support the mind, body, and spirit of our communities with access to care when and where you need it most.

We are pleased to offer convenient virtual urgent care for non-emergent issues online every day from:

Monday - Friday: 7am to 9pm MT / 8am to 10pm CT
Saturday & Sunday: 9am to 9pm MT / 10am to 10pm CT

You can view our holiday hours below.

Click the button below to sign into your account and join a virtual line for care with one of our providers.

Connect Me to Care
A young woman is checking MyCommonSpirit Health - the patient portal, on her mobile device, while seated in a waiting room at St. Thomas More Hospital
Virtual urgent care

What to Expect

If you or a loved one would like to use this service, you must:

  • Be physically present in Colorado, Kansas, or Utah at the time of your visit as our providers are licensed to provide care in these states.

  • Activate or already have a MyCommonSpirit – Mountain patient portal account for the patient needing the care.

  • If a parent or guardian, be present with your minor at the time of the visit.

3 easy steps to virtual urgent care:

  1. Click here and sign into your account.
  2. Follow the flow to virtual urgent care scheduling.
  3. Automatically join the virtual urgent care line to be seen by a US Acute Care Solutions provider.

Billing: If your virtual urgent care visit results in a bill, it will come from US Acute Care Solutions, our virtual urgent care partner. If you elect not to have your insurance billed, you will receive a bill for a flat fee of $80.

Questions?
Please contact us with non-urgent questions.

Need support for a recent virtual urgent care visit?
Please email [email protected]

Frequently Asked Questions

8am - 5pm MT / 9am - 6pm CT

  • New Year's Day: 1/1/2024
  • Easter Sunday: 3/31/2024
  • Memorial Day: 5/27/2024
  • Fourth of July: 7/4/2024
  • Labor Day: 9/2/2024
  • Thanksgiving Day: 11/28/2024
  • Christmas Eve: 12/24/2024
  • Christmas Day: 12/25/2024
  • New Year's Eve: 12/31/2024
  • New Year's Day: 1/1/2025

If you or a loved one are experiencing any of the following, a virtual urgent care visit would be appropriate:

  • Cough, cold and flu
  • Sinus infections
  • Allergies
  • Rashes and minor burns
  • Pink eye
  • Urinary tract infections (women only)
  • Nausea, vomiting and diarrhea
  • Minor sprains and strains

If you feel you or a loved one are experiencing a medical emergency, such as chest pain or breathing difficulties, please call 911 or go to the nearest emergency department.

Note: Urgent care doctors can only provide recommendations for referrals following a virtual visit. Please follow up with your designated primary care physician for specialty care authorization.

While virtual urgent care can effectively manage many ailments without an in-person visit, conditions that require labs, x-rays, or a procedure would be best managed onsite at one of our local urgent care centers.

If you need a prescription for a controlled medication, such as opiate pain killers, please contact your primary care provider to schedule a visit.